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SUPPORT & SERVICES

After-sales Service Directorate was established in 2006 at the location of Istanbul, Atasehir-Kayisdagi campus in a 15 m² room under the title name of Service Management.


The department began to work with 1 Technician and 1 Assistant and as of today it become total of 22 person which contains, 1 Director, 1 Service Manager, 1 Deputy Service Manager, 2 chiefs, 2 mobile teams, call center and technical team and PDI Installation team. It operates in 350 m² area during the working hours 6 days a week.


DAIICHI official service operations are:



  1. DAIICHI products,

    • TURKEY: Tofaş, Ford, Suzuki, Mitsubishi

    • ITALY: FCA

    • INDIA: FCA



  2. VISTEON and SONY-VISTEON brand devices found in Ford imported vehicles,

  3. LG and MOBIS brand devices in Hyundai imported vehicles,

  4. LG and MOBIS devices in KIA imported vehicles

  5. DELPHI brand devices in Fiat imported vehicles.

  6. Over 700,000 vehicles that are within the legal warranty period, Daiichi and other branded devices are under the responsibility of our service.

  7. Daily defective device cycle is between 60-70 pieces. Approximately 20-25.000 device controls are passed on an annual basis.

  8. Tracking of such wide-ranging movements DAIICHI has printed its own special monitoring program by allocating a serious budget.

  9. Daiichi Analysis and Tracking System.  ‘DATS’


 


As DAIICHI Service Center we are proud to serve:



 

Representated brands by DAIICHI:


 

Customer Support

Adres: Ferhatpaşa Mah.16 Sok.No: 38 ATAŞEHİR | İstanbul
Phone: + 90 216 661 50 59
Phone: + 90 216 471 85 70
Phone: + 90 216 471 85 75
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